Refund and Returns Policy

At BEAUTY SCHOOL TRAINING LTD, we are committed to providing high-quality digital products and excellent customer support. Because our products are intangible digital goods, we do not offer refunds or returns unless specific conditions are met. Please read our policy carefully before making a purchase.

1. Digital Product Nature

All products sold on our website are digital and non-physical. Once a file is downloaded or accessed, it is considered delivered and used. As a result, all sales are final.

2. Refund Eligibility

We will only issue a refund under the following condition:

  • ✅ The file is damaged, corrupted, or not working as intended, and you notify us within 7 days of your purchase.

To qualify for a refund:

  • You must provide proof of the issue, such as screenshots or error messages.

  • You must contact our support team at info@beautyschooltraining.com  with your order number, full name, and a clear explanation of the problem.

If the issue is confirmed and cannot be resolved, a full refund will be issued to your original payment method.

3. Non-Refundable Circumstances

Refunds will not be granted in the following situations:

  • You changed your mind after purchase.

  • You mistakenly purchased the wrong product.

  • You do not have the technical skills to use the product.

  • You no longer need the product.

  • You didn’t read the full product description before purchasing.

We encourage all customers to carefully read product details, features, and compatibility notes before completing their order.

4. Exchanges

As digital files are instant and downloadable, exchanges are not possible. However, if you receive the wrong file by mistake, we will promptly send you the correct version at no additional cost.

5. Technical Support

If you’re experiencing trouble accessing or using your files, we’re here to help. Please contact our support team, and we’ll assist you in resolving the issue.

6. Contact Information

If you believe you’re eligible for a refund, or if you need help with your order, please contact us:

Email: info@beautyschooltraining.com
Phone: +44 7723348102
Address: 7, Coronation Road, Dephna House, Launchese, London, United Kingdom, NW10 7PQ

Let’s build the next generation of beauty experts—together. BEAUTY SCHOOL TRAINING LTD. Registered in UK, No: 16523883.

 

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